Flight 686 dec 26 2015 My spouse & i were instructed the wrong transfer terminal gate in charlotte on airplane planning to freeport as an alternative to nassau. I went to flight attendant guiding counter to clarify flight. He checked out me funny when i said nassau smirked hardly ever looked at my ticket to make clear Site This flight was an hour or so delayed so there was no rush.
I am unhappy to state I am disappointed in American Airline’s managing of this make a difference. We by no means gained our bags until late while in the day on March thirteenth. To incorporate insult to injury we were being charged $25 for each bag by American Airlines for our return flight residence Although we didn’t spend to check our baggage on how towards the Virgin Islands.
after a delayed flight away from Detroit because there wasn’t a running PA method( which we had been advised was FAA obligatory). We reloaded on a similar aircraft and flew to Dallas more than two hrs afterwards. ( the flight attendants needed to wander the ailes to talk). our flight was to go away at 600am. we finally still left at 1145am. On arriving in Dallas we had been rushed to our subsequent gate for Denver. On arriving in Denver late afternoon, we experienced no baggage. We have been advised It might be on one of several subsequent 3 flights from Dallas.
I used to be scheduled for the flight leaving Ronald Reagan Airport to Columbus Global Airport nowadays, boarding at 2:forty two departing at three:50. Me and three Many others , sitting down while in the assigned gate, by no means listened to the boarding announcement. After we recognized persons had been boarding went for the gate and were turned absent. It was 3:04 PM when we had been explained to this. Intellect you the gate just closed two minutes prior and we sat and watched the airplane entrance of us for another twenty minutes. Persons ended up continue to dropping off bags and boarding the airplane . When asked why we can easily’t board the plane, we were being chastised because of the team for not listening. The gate was crowded, and noisy. I am able to show you we couldn't hear your employees.
I didn't have any bags to examine! Why does AA Consumer Service carry on to lie about factors the flight was overbooked? The ticket agent told me the flight was overbooked.
I also want to comment on the excellent service AA presents to the handicapped. I am 84 yrs outdated and now need to have wheelchair guidance to acquire all over inside the airports. I used to be surprised and delighted in the help I been given, and in addition on the attitudes from the those who assisted me With all the wheelchair help, and in addition the drivers with the handicap carts in Charlotte airport. They ended up all so helpful and really pleasant in addition.
Distressing adequate to pay a high selling price for that spherical-journey ticket, distressing sufficient that there was a halt —— I have experienced a handful of non-stoppers about to Cleveland from Albany prior to now. It tends to make me worried about flying.
Two months back we acquired the awful information that our 12 calendar year previous grandson were strike by a truck and killed. We necessary to get from PA to CA as promptly as feasible. It had been Thankagiving 7 days, the worst 7 days in the calendar year to travel via Hotwire, we have been capable of get reservations the next morning on American, not the airline on which we commonly journey.
my grand mom take a flight from Ecuador 2/18/16 (stop in Miami)in route to new York,when she was waiting to obtain her luggage what a shock she acquired!!her luggage was damaged and anyone inside of steal some excellent that was inside,also the zipper was violated(broken)she misplaced in goods that she bring it to my household Using the Expense about $350 when she knowledgeable what transpires in AA counter in JFK NY they offered to replaced her fresh baggage having an applied and previous just one that looks like they get in the garbage!!.also they stated that to repair will take about four weeks!
I was a first time person to on the web reservations so I used to be really anxious and I made them at the same time as my brother-in-regulation from his household so he could wander me by it. At the tip my cost for the exact same vacation was about $170 more than his. I locked within a rate (round excursion)of $365 depart $30 return journey, but was billed $425.twelve Each and every in lieu of the $395 Each and every. Charging for seats just for the departure of $60ish, the return flight was not an additional charge for the reason that there were seats out there jointly at no additional cost. I had been billed equally ways rather than just the departure – so an extra $60ish. I planned to get my reservation in simultaneously as my brother in legislation so I submitted it and tried to determine after why mine was about $a hundred and seventy extra for a similar detail. I'd the affirmation electronic mail about to my operate so I could print it out so I didn’t have it accessible to me from my house. When I went into get the job done a next working day afterwards, I could see almost everything was Completely wrong. Once i named AA I had been transferred around and explained to very little may be accomplished it absolutely was previous the 24 hours – I didn’t would like to cancel only get a Source credit.
I approached the agent by the title of “Susan A†and greeted her that has a “Good Early morning!†Her reaction was a blank stare like I'd no organization being there then a glare Once i asked her if she was readily available.
You should Notice, [American Airlines does reserve the proper to ask for beginning records for passengers underneath the age of two several years].
I will never be use AA once more!! I booked a flight for me and my son to join our family on getaway. Long story brief one thing arrived up and we're unable to go presently. I termed your business with over a weeks see. Canceled the combat with cellular phone rep John; who was extremely polite. He didn't say something about the level of cost I might be manifest for canceling the flight. I identified as back to talk to in regards to the cost and I had been informed that I could well be charge $200 by AA and $50 with the resource I utilized to guide the flight per particular person. Which i might have a $fifteen credit for every human being… I questioned to speak to her supervisor and Michelle Morgan was the individual I subsequent talked to. She was no help, I questioned to speak to her supervisor and she or he said that there was not one person higher than her. I explained to her that I was guaranteed that there was anyone higher than her. Lastly she mentioned which i could visit The client relations World wide web-website. Once again I asked her 2 times for her supervisor’s identify and she or he replied consumer relations. I yet again instructed her I wished the identify of her direct supervisor, the person that she noted to…the identify presented was Jalia Elisidi .
I'm standing at American Airways counter in McAllen, Tx waiting for a resort voucher 3 hrs soon after landing from Flight 5783 which was redirected on account of negative weather conditions above Queretaro.